Effective Date: October 2025
NeuroClarity (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you register for our services, schedule an evaluation, complete our screener, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, and health-related information necessary for clinical services.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our clinical services
- Schedule and conduct evaluations
- Communicate with you about appointments and services
- Send you our newsletter (with your consent)
- Respond to your inquiries and provide support
- Comply with legal and regulatory obligations
Protected Health Information
Any health-related information you provide as part of our clinical services is treated as Protected Health Information (PHI) under HIPAA. We maintain appropriate administrative, technical, and physical safeguards to protect your PHI. We do not place third party tracking pixels on pages that collect health information or in patient portals. Analytics are configured to avoid sharing PHI with third parties.
Third-Party Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except as required to provide our services (e.g., secure telehealth platform providers) or as required by law. All third-party service providers are bound by appropriate data protection agreements.
Data Security
We implement industry-standard security measures to protect your personal information. All telehealth sessions are conducted via HIPAA-compliant, encrypted platforms. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information. You may also request a copy of your health records in accordance with HIPAA regulations. To exercise these rights, contact us at [email protected].
Cookies and Tracking
Our website may use essential cookies to maintain site functionality. We do not use advertising cookies, tracking pixels, or third-party analytics that share your data with external parties.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
NeuroClarity
[email protected]
(505) 225-1137